Best Buy customers questions and answers for Samsung - 18 Cu. Ft. French Door Refrigerator - Stainless Platinum. Read questions and answers real customers have ,Samsung RF197ACPN 17.8 cu. ft. Counter-Depth French Door Refrigerator, Humidity Controlled Crispers, Ice Maker, LED Lighting Digital Display: Platinum,When space is at a minimum, the Samsung RF197 is the perfect fit. This 18 cu. ft French Door refrigerator is almost 3? slimmer than conventional models.,Samsung customers questions and answers for samsung 18 cu. ft. French Door Refrigerator. Read questions and answers real customers have contributed for the 18 cu. ft ,Best price Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator - Stainless Platinum Overview By ,Buy Samsung RF197ACPN 17.8 Cu. Ft. Stainless Platinum Counter Depth French Door Refrigerator - Energy Star online | Trusted Since 1951,For a French Door-style counter depth refrigerator in Stainless Platinum, Samsung has the following options to choose from, though actual availability may vary by region:,Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator Stainless Platinum. Product Description More ice with an automatic ice maker ENERGY STAR Compliant Easy ,This review is from: Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator - Stainless Platinum (Misc.) Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator ,Amazon.com: Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator - Stainless Platinum: Appliances
- Sales Rank: #6253 in Major Appliances
- Color: Platinum
- Brand: Samsung
- Model: B003PCKVUE -1
- Released on: 2012-11-26
- Dimensions: 65.00" h x
34.63" w x
30.25" l,
269.00 pounds
Features
- Twin Cooling Plus System with Surround Air Flow
- Power Freeze and Power Cool
- Cool Tight Self Closing Doors
- Internal Digital Display and Control
- Internal Filtered Ice Maker
- Twin Cooling Plus System with Surround Air Flow
- Power Freeze and Power Cool
- Cool Tight Self Closing Doors
- Internal Digital Display and Control
- Internal Filtered Ice Maker
More ice with an automatic ice maker ENERGY STAR Compliant Easy access to internal temperature controls Drop temperatures with Power Freeze and Power Cool
Customer Reviews
Most helpful customer reviews
43 of 43 people found the following review helpful.
So far so good?
By K. Seidl
I love this fridge but I am afraid of it.First the love.. if you've been looking for a counter depth because you don't have much room in your kitchen then this, at the time of writing, is pretty much the only option. All of the other fridges made up for the depth with crazy width. The prices are also double for counter depth. This one is not. I live alone, so this is plenty of space for me. The platinum is also the best thing to ever happen. It looks like brushed nickel, which I will take over shiny stainless any day. Stainless is also the worst when it comes to showing fingerprints. I've had this fridge for three months now and open it with smudgy hands and have yet to even clean the front of this thing. You can't put finger prints on it.The not-so-much-love.The Handles.. so far, really so good. But alot of people have complained they fall off. The freezer door handle popped off the first time I used it but now I make sure to open with a specific motion and it's okay. We'll see after a year.The plug is a straight plug and you need to leave a few inches in the back making this not exactly counter depth anymore. Maybe this is the case with all other fridges anyway, and while it's not counter depth, maybe it's still a few inches better than the others.The adjustable shelves are not so adjustable. They give you barely an inch of discretion. You can put a SMALL Brita pitcher or a 2L bottle at the bottom of the door at an angle but you will not be able to put them in the regular shelves unless you remove one, decreasing your storage capacity. this was a major annoyance for a week and then I just got used to it.The scary.This fridge makes about six different kinds of noises. It's not nois-Y, but it has a different noise for kicking in, for when you've closed the fridge door, when you've closed the freezer door and then a random.. i don't know what. So far it works perfectly but I am constantly in fear that one of these noises should not be and that it's going to break. The scariest sounds like the edge of a fan hitting something plastic for a split second and then it stops. It was sudden and startling when I first got it but am now getting used to it.So, that's the scoop. I want to love it unconditionally but only time will tell. It was the ONLY option for my kitchen when factoring in depth, width, my budget and the color.
20 of 20 people found the following review helpful.
SAMSUNG does NOT acknowledge their fridge has a design
By Bernard Lenteric
Letter to Consumer Reports:I bought this SAMSUNG RF266ABRS fridge because it was recommended by Consumer Reports in August 2009. This fridge - and other SAMSUNG fridges - should be taken off the recommended list because there is an inherent design defect that causes ice buildup on the evaporator coils.First there is a rattling noise as the fan hits the ice buildup.[...]Then the noise stops when the ice completely blocks the fan but then there is no more cooling happening.[...]There is even a class action lawsuit against SAMSUNG fridges:[...]Please look into this Samsung ice buildup problem. The Samsung fridges should definitively not be on the recommended list but put on the "do not buy" list. The ice buildup issue occurs about 1 year after purchase. SAMSUNG is not acknowledging the problem and does not help its customers.Letter to SAMSUNG:I am deeply unsatisfied on how SAMSUNG handled the warranty policy with my SAMSUNG Fridge French Door Model RF266ABRS. This fridge was defective starting Year 1 and was not repaired appropriately the 1st time. All was done on the 1st service visit was to defrost the evaporator - not fixing the problem itself.Of course, the problem reoccurred 1 year later and every year after that. Since the technician explained the problem, how to solve it and SAMSUNG customer service gave me a hard time because it was a few days over the 1 year purchase date, I dealt with it personally by unplugging the unit and let it sit unplug for 24 hours. Not a satisfactory resolution, just a quick workaround, until I got fed up with losing food and asked for SAMSUNG to resolve this problem once and for all.First this problem should have been resolved the 1st visit. Secondly I learned recently from numerous complaints and videos on the web that this is a defective design in SAMSUNG fridges that causes the ice buildup on the evaporator.Here is a video showing the defrost sensor modification kit to fix evaporator ice buildup. This is for the SAMSUNG RSH1 fridge but it is the same modification that was done on my fridge by the repair technician who came to my house: [...]Many SAMSUNG fridges have the same cooling design thus sharing the same ice buildup issue.I was charged $104.68 to fix SAMSUNG own defective design! This is outrageous and no decent company would shift the cost from itself to their customers . It shows utter disrespect for its own customers, not counting the monetary damage. Sir, should I remind you that your customers are your most important assets and should be your priority number one!SAMSUNG should have done everything in its power to help its loyal customers by fixing its defective fridges FREE OF CHARGE.The technician explained that he had to move the defrost sensor away from the evaporator in order to let the defrost cycle run longer and completely defrost the evaporator from any ice buildup. He also put a wider drain clip. The older clip was too small. It would get iced up and not let water drain away from the evaporator. There is also a new metal clip that attaches to the heating element and goes inside the drain clip to heat any ice there if needed so the drain cannot get clogged. In addition, a new seal kit - put on the market by SAMSUNG 3 months ago - was used to seal the evaporator compartment to prevent moisture to get in and improve circulation airflow provided by the fan.
41 of 47 people found the following review helpful.Buyer Beware: Unit Comes with a Straight Power Cord NOT Flat Power Cord (90 Degrees with cord handing down)
By sonic
Power cord issue:The installation instruction taped on the unit shows a flat wall plug (90 degrees, with cord hanging down) but it does NOT come with this type of plug. Instead you get a straight power plug adding to the depth of the unit. The diagram is misleading to the plug you receive.Also in the manual on page 4 under the title "Safety Information" it states: "Connect the power plug in the proper position with the cord hanging down. - If you connect the power plug upside down, the wire can get cut off and cause a fire or electric shock." The manual is misleading to the plug you receive.I contacted Samsung and this is what they said:"We have cross checked the refrigerator model and found that it does come with the straight power plug.However, we would like to inform you that the recommended clearance behind the refrigerator is 2 inches."I would like to put only 2 inches but it is not possible with the straight power plug.I contacted Samsung again and they said there was nothing they can do. They said they switched manufactures and this may of been a change. Samsung gave me their parts department (3rd party), however they do not sell a flat power plug for this unit.I also posted a similar comment on the Samsung website, but they choose not to publish it, wonder why?Buyer beware: If your buying this for space saving then reconsider. It came with a straight plug as opposed to a flat wall plug (90 degrees with cord hanging down) so it makes the unit sticks out about 3" as opposed to 2". Yes, it's only an inch but every inch matters.
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Amazon.com: Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator - Stainless Platinum: Appliances
Amazon.com: Customer Reviews: Samsung RF197ACPN 18 cu. Ft
This review is from: Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator - Stainless Platinum (Misc.) Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator
Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator
Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator Stainless Platinum. Product Description More ice with an automatic ice maker ENERGY STAR Compliant Easy
Samsung samsung 18 cu. ft. French Door Refrigerator: questions
For a French Door-style counter depth refrigerator in Stainless Platinum, Samsung has the following options to choose from, though actual availability may vary by region:
Samsung RF197ACPN Stainless Platinum French Door Refrigerators
Buy Samsung RF197ACPN 17.8 Cu. Ft. Stainless Platinum Counter Depth French Door Refrigerator - Energy Star online | Trusted Since 1951
Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator
Best price Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator Samsung RF197ACPN 18 cu. Ft. French Door Refrigerator - Stainless Platinum Overview By
Samsung samsung 18 cu. ft. French Door Refrigerator: questions
Samsung customers questions and answers for samsung 18 cu. ft. French Door Refrigerator. Read questions and answers real customers have contributed for the 18 cu. ft
Samsung - 18 Cu Ft French Door Refrigerator - Stainless
When space is at a minimum, the Samsung RF197 is the perfect fit. This 18 cu. ft French Door refrigerator is almost 3? slimmer than conventional models.
Samsung RF197ACPN 18 cu ft Counter Depth French Door
Samsung RF197ACPN 17.8 cu. ft. Counter-Depth French Door Refrigerator, Humidity Controlled Crispers, Ice Maker, LED Lighting Digital Display: Platinum
Best Buy Samsung - 18 Cu. Ft. French Door Refrigerator
Best Buy customers questions and answers for Samsung - 18 Cu. Ft. French Door Refrigerator - Stainless Platinum. Read questions and answers real customers have
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